Privacy Policy
Energy Entertainments (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Personal Information We Collect
We may collect personal information including:
- Name
- Email address
- Phone number
- Business or event details
- Information submitted via enquiry or contact forms
- IP address and website usage data
We only collect personal information that is reasonably necessary to operate our business and respond to enquiries.
2. How We Collect Personal Information
We collect personal information when you:
- Submit an enquiry through our website
- Contact us via email, phone or social media
- Interact with our website, including through cookies and tracking technologies
3. How We Use Personal Information
We use personal information to:
- Respond to enquiries and provide information about our services
- Communicate with clients and prospective clients
- Improve our website, marketing and services
- Comply with legal and regulatory obligations
We do not sell, rent or trade personal information.
4. Disclosure of Personal Information
We may disclose personal information to:
- Service providers who assist with website hosting, analytics or marketing
- Advertising platforms such as Meta (Facebook)
- Professional advisers (e.g. accountants or legal advisers)
- Government authorities where required by law
All third parties are required to handle personal information securely.
5. Cookies, Analytics & Tracking
Our website uses cookies and tracking technologies, including:
- Google Analytics – to analyse website traffic and user behaviour
- Meta Pixel – to measure advertising effectiveness and deliver relevant ads
These tools may collect information such as IP address, browser type, pages visited and time spent on the site. This information is generally anonymised and aggregated.
You can learn more in our Cookie Policy.
6. Storage and Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. Personal information is stored securely and accessed only when required.
7. Access and Correction
You may request access to, or correction of, personal information we hold about you by contacting us. We will respond within a reasonable timeframe.
8. Complaints
If you believe we have breached the Australian Privacy Principles, please contact us in writing. We will investigate and respond as soon as reasonably possible.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be published on our website with an updated date.
10. Contact Us
For privacy enquiries, contact:
Energy Entertainments
Email: add your email
Phone: add your phone number
